Privacy Policy

Effective Date: December 31, 2024

At IconHato, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard it. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect both personal information and non-personal information to provide you with the best experience on our website.

  • Personal Information: This includes any information you provide when placing an order, subscribing to our newsletter, contacting customer service, or participating in promotions. This may include your name, email address, shipping address, phone number, and payment details.

  • Non-Personal Information: This includes data such as your browser type, IP address, device type, and other data automatically collected when you visit our website. We may use this data for analytics and to improve our services.

2. How We Use Your Information

We use your personal information for several purposes, including:

  • Processing Orders: To fulfill your orders, confirm your purchase, and deliver products to the specified address.
  • Customer Support: To respond to your inquiries, resolve issues, and provide customer service.
  • Marketing: To send you promotional emails, newsletters, or special offers. You can unsubscribe from these communications at any time by following the unsubscribe instructions in the emails.
  • Improving Our Services: We may use non-personal information for analytics to enhance the performance, functionality, and user experience of our website.

3. Sharing Your Information

We value your privacy and do not share your personal information with third parties except for the following circumstances:

  • Service Providers: We may share your information with trusted third-party companies who assist us in processing orders, delivering products, or providing customer service.
  • Legal Compliance: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or investigate fraud.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We take reasonable measures to protect your personal information. We use industry-standard encryption technology (SSL/TLS) to secure the transmission of sensitive data such as payment details. However, no data transmission over the internet or storage system is 100% secure, and we cannot guarantee the absolute security of your information.

5. Cookies

Like many websites, we use cookies to enhance your experience. Cookies are small data files stored on your device that help us recognize you, remember your preferences, and improve the functionality of our website.

You can disable cookies in your browser settings; however, doing so may affect your experience on our site, including limiting access to certain features.

6. Your Rights

You have the right to:

  • Access and Correct Your Information: You may access, update, or correct your personal information by logging into your account or contacting us directly.
  • Request Deletion: You may request the deletion of your personal information by contacting us, subject to certain legal obligations.
  • Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails or newsletters, you can opt out by following the unsubscribe link in the email or contacting us directly.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information immediately.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page and indicate the effective date at the top. We encourage you to review this policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us:

By using our website, you consent to our collection and use of your information as described in this Privacy Policy.