Terms and Conditions

Effective Date: December 31, 2024

Welcome to IconHato! By accessing or using our website, https://iconhato.com/, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services. If you do not agree with any of the terms, you should not use our website.

These Terms and Conditions apply to all users of the website, including but not limited to browsers, vendors, customers, and merchants.

1. General Terms

  • Website Access: By using our website, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, you must immediately stop using the website.
  • Eligibility: You must be at least 18 years of age to place an order or access certain services on the website. If you are under 18, you must have parental or guardian consent to use this website.
  • Modifications to Terms: We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date. Please review this page periodically for any updates.

2. Use of Our Website

  • Account Registration: You may need to create an account to place orders or access specific features of our website. You are responsible for maintaining the confidentiality of your account and password.
  • Prohibited Activities: You agree not to:
    • Violate any local, state, or national laws.
    • Use our website for unlawful purposes.
    • Interfere with or disrupt the functioning of our website or servers.
    • Attempt to gain unauthorized access to other accounts or computer systems.

3. Product Information

  • Accuracy of Product Descriptions: We make every effort to provide accurate and up-to-date product descriptions and images. However, we do not guarantee that product descriptions, images, prices, or other content on the website are complete, accurate, or error-free.
  • Product Availability: All products are subject to availability. If an item is out of stock, we will notify you and offer alternatives, including the option to backorder or choose a similar product.

4. Pricing and Payments

  • Pricing: All prices listed on the website are in U.S. Dollars (USD) and are subject to change without notice. Taxes, shipping fees, and additional charges may apply depending on your location and the items ordered.
  • Payment: We accept payments through various methods, including credit cards, debit cards, and PayPal. All payments must be made in full at the time of purchase. Orders will not be processed until payment has been confirmed.
  • Sales Tax: Applicable sales tax will be added to orders based on the delivery address. The final tax amount will be shown at checkout.

5. Order Processing

  • Order Confirmation: After placing an order, you will receive an order confirmation email with details about your purchase. Please note that this confirmation does not constitute acceptance of your order. We reserve the right to cancel or refuse any order at our discretion.
  • Order Cancellation: You may cancel your order within 24 hours of purchase by contacting customer support. After 24 hours, orders may have already been processed and shipped, and cancellations may no longer be possible.
  • Shipping: Orders are processed within 1-3 business days after payment confirmation. Shipping times and costs will be provided at checkout.

6. Returns and Refunds

  • Return Policy: If you are not satisfied with your purchase, we offer a return period of 30 days from the date of delivery. To initiate a return, please refer to our Refund and Returns Policy.
  • Refunds: Refunds will be processed within 7-10 business days after we receive and inspect the returned items. Refunds will be issued to the original payment method.

7. Intellectual Property

  • Copyright: All content on the website, including text, images, logos, graphics, videos, and software, is the property of IconHato or its content providers and is protected by copyright laws. Unauthorized use of any material from this website is prohibited.
  • Trademarks: All trademarks, service marks, and logos used on this website are the property of their respective owners. You may not use any of these marks without prior written consent.

8. Limitation of Liability

  • No Warranty: The website and its contents are provided “as is” without any warranties of any kind, either express or implied. We do not guarantee that the website will be uninterrupted, error-free, or free of viruses.
  • Limitation of Liability: IconHato will not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our website, products, or services.

9. Privacy and Data Protection

  • Privacy Policy: Our Privacy Policy governs the collection, use, and storage of your personal data. By using our website, you agree to the terms outlined in our Privacy Policy.
  • Cookies: Our website uses cookies to enhance your experience and improve functionality. By using the website, you consent to our use of cookies in accordance with our Cookie Policy.

10. Governing Law and Dispute Resolution

  • Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States and the state of Washington, without regard to its conflict of law principles.
  • Dispute Resolution: Any dispute arising out of or relating to these Terms and Conditions will be resolved through binding arbitration in Liberty Lake, Washington. You waive any right to a trial by jury or to participate in a class action lawsuit.

11. Customer Support

If you have any questions about these Terms and Conditions or need assistance, please contact our customer service team:

12. Changes to These Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the updated effective date will be indicated at the top. Please review this page periodically to stay informed about any updates.

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